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Getting Started
Communication
- ★ How does communication work on CatholicMatch?
- Where can I find profiles that I have liked?
- How can I delete messages?
- What should I say when I first contact someone?
- What should I do if someone doesn't respond to me?
- How can I receive more messages?
My Profile
- ★ How can I edit my profile?
- What should I say in my profile?
- Why aren't people viewing my profile?
- How can I edit the narratives in my profile?
- How can I change my name in my profile?
- How long does it take for new content to appear in profiles?
Connections
- ★ When should I do if I'm not interested in someone?
- What does "Online Now" mean?
- What does it mean if a profile is unavailable?
- How often are view notifications sent?
- Where can I find a member's preferred age range?
- Why are members on the site who do not agree with all faith teachings?
Searching
- ★ How does searching work?
- How can I save my preferences?
- Why would a profile disappear from my search results?
- What does + favs mean next to my search results?
- How can I delete a saved search?
- How can I customize my saved search preferences?
Matches
- ★ How does matching work?
- ★ How can I update my match filters?
- Why am I receiving an error stating that Matching is unavailable?
- Where can I find my matches?
- What happens when I indicate interest level in a match?
- Who is included in the matching system?
Photos
- Why are my photos pending?
- How can I upload photos?
- What are the photo requirements on CatholicMatch?
- How long does it take for new photos to be posted to my profile?
- How can I remove a photo from my profile?
- How can I rotate my photo?
Safety
- ★ How can I report profiles for admin review?
- ★ What safety tips should I follow when meeting someone in person?
- ★ How can I stay safe when communicating with others?
- How secure is CatholicMatch?
- How does CatholicMatch keep me safe?
- How can I stay safe when meeting someone internationally?
Billing & Subscriptions
- ★ What are the differences between a free and paid account?
- ★ How can I subscribe?
- ★ How does the CatholicMatch Guarantee work?
- ★ What happens after my subscription expires?
- How can I get a refund?
- Why is my subscription pending?
Account
- ★ How can I cancel my account?
- ★ What should I do if I forget my password?
- Where can I find my Account Page?
- How can I change my email address?
- How can I change my password?
- Why was my account locked?
Community
- ★ How can learn more about my Temperament?
- ★ What site activities can I participate in?
- How can I retake my Temperament Quiz?
- How can I remove my Temperament from my profile?
- How can I compare temperaments with members?
- How can I reset my trivia score?
Forums
- ★ What are discussion forums?
- How can I add emoticons to my forum posts?
- Where can I find the most recent forum posts?
- What are "Hot Topics"?
- How can I reply to a forum post?
- What are the forum rules?
Technical
- ★ What should I do if I experience a technical problem on CatholicMatch?
- ★ What browsers are compatible with CatholicMatch?
- Why won't my card work on CatholicMatch?
- Why doesn't my password reset link work?
- Why can't I sign into my account?
- What should I do if I receive an error message?
