How can we help?Ask a question or describe the problem you're having
Getting Started
- ★ How can I download the CatholicMatch App?
- ★ How can I create a CatholicMatch account?
- ★ How long will it take me to meet someone?
- ★ How can I contact customer support?
- How can I take my Temperament Quiz?
- What features are available on CatholicMatch?
Messaging
- ★ What should I do if I'm not interested in someone?
- ★ How do messages work on CatholicMatch?
- How do I know if my message was delivered or read?
- How can I use video chat?
- How can I see who liked my profile?
- How can I unlock a message? (Basic/Free Members)
My Profile
- ★ How can I edit my profile?
- ★ How can I upload photos?
- How can I change the order of my photos?
- How can I change my profile photo?
- Why are my photos pending?
- What should I say in my profile?
Searching & Matching
- ★ How does matching work?
- ★ How does searching work?
- ★ How can I update my match filters?
- Why am I receiving an error stating that Matching is unavailable?
- Where can I find my matches?
- How can I save my preferences?
Safety
Account & Subscription
- ★ How can I cancel my account?
- ★ What are the differences between a Premium and Basic subscription?
- ★ How can I subscribe?
- ★ What should I do if I forget my password?
- ★ What happens after my subscription expires?
- Is CatholicMatch an International Marriage Broker (IMB)?
Forums & Community
- ★ How can I learn more about Temperaments?
- ★ What site activities can I participate in?
- ★ What are discussion forums?
- How can I add emoticons to my forum posts?
- Where can I find the most recent forum posts?
- What are "Hot Topics"?
Technical
- ★ What should I do if I experience a technical problem on CatholicMatch?
- ★ What browsers are compatible with CatholicMatch?
- Why do I need to sign into my account if I have "stay signed in" checked on the login page?
- Why won't my card work on CatholicMatch?
- Why doesn't my password reset link work?
- Why can't I sign into my account?
