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How can I cancel my subscription?

Genevieve Customer Service
Genevieve Customer Service
  • Updated

If you no longer wish to use CatholicMatch as Premium (paid) subscriber, you can cancel your subscription at 

What happens when I cancel my subscription?

When you cancel your Premium subscription, you can still use your subscription until it expires. After your Premium subscription's expiration date, you will then have a Basic (i.e. free) subscription. You will still have a profile and can continue to use CatholicMatch. 

What are the differences between a Premium and Basic subscription?


How to cancel subscription:

  1. Visit your account subscription page at: 
  2. On your settings page, you will see the plan you are currently on. It looks like this: Screen_Shot_2022-06-13_at_8.27.30_PM.png

  3. Scroll down to the bottom of the page and click the button that says "Cancel Premium." Screen_Shot_2022-06-13_at_8.24.46_PM.png

  4. A pop-up will open on your screen asking you if you're sure you want to cancel. To continue cancelling, click "Continue to Cancel."Screen_Shot_2022-06-13_at_8.25.38_PM.png

  5. Another pop-up will confirm the date that your subscription will end after you cancel. To fully cancel click "Yes Cancel." Screen_Shot_2022-06-13_at_8.26.07_PM.png

  6. You can scroll back to the top of the subscription page and under "your current subscription" section, it will show you the date your plan will change to a Basic subscription. You won't be billed again.Screen_Shot_2022-06-13_at_8.26.57_PM.png


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