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How do I know if my message was delivered or read?

Genevieve Customer Service
Genevieve Customer Service
  • Updated

In your messages page on CatholicMatch, you will see some icons under the messages that you send and receive. What these icons indicate is explained below:

 

typing2.png Typing
The other member is typing.

message_status_sending.png Sending
Your message is in the process of being sent. If this continues for an extended period of time, please ensure that your device is connected to the internet.

sent2.jpg Sent
Your message has been sent. If you see this icon, there is no issue with your phone's connectivity. 

delivered2.png Delivered 

Your message has been delivered to the other member's device.

read2.png Read
The other member has read your message. 

 

NOTE: The "Read" indicator is currently only available to members who have purchased a six or twelve month subscription; it is not available to free members nor members who have a one month subscription. If you wish to upgrade your subscription, please log in to your account and visit our subscribe page. 

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