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How can I delete communication?

Conversations can be archived from your inbox until they are permanently removed after 12 months of inactivity.

 

Remove a conversation from the main inbox view: 

  1. Open your message inbox.
  2. Hover over a conversation and select the x icon at the far right

 

Remove a conversation while the conversation is open:

  1. Open your message inbox.
  2. Select "Archive Messages" from the Actions menu.