Why is a member's chat button disabled?

Chat buttons are disabled when: 

  • A member is not actively browsing the site.
  • A member has turned off their chat availability. 

If you'd like to chat with someone, but the option isn't available, you can:

  • Start a conversation via message or emotigram since many members choose not to chat until they've gotten to know someone first
  • Arrange a mutually convenient time to chat via messaging or emotigrams
  • Add the member to your Favorites List by selecting the star icon in their profile so that you can easily see when he or she is online.