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Why was my subscription automatically renewed?

We provide all members with the opportunity to enjoy uninterrupted service and special renewal discounts when purchasing multiple months within a transaction. Because these features are very important to most of our members, all subscriptions renew automatically at the end of the subscription period unless the feature is disabled beforehand.

Hopefully, this hasn't come as a surprise, as we do provide this information in our Terms of Use, twice throughout the order process, in your order receipt, and in an email sent a week before the scheduled renewal occurs.

You can make any changes and check the status of your subscription, including your renewal date, the amount of your renewal, and your payment method on your Account Page.

For instructions on how to cancel future billings, please see: How can I cancel my subscription?