Why doesn't my password reset link work?

To keep your account safe, your special password reset link must be used within 24 hours of the time you request the email and the link can be used only one time.

If you are receiving an error that your password reset token is expired or invalid, you will need to request a new password reset link. When you do this, the new email will be sent immediately. If you do not initially see it in your inbox, refresh your inbox and check your spam folder in case it may have been delivered there.

To request your new password reset link, click here: Reset My Password