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Why can't I subscribe?

There are a few things that can prevent you from successfully placing your order.

  • Did you enter your credit or debit card number correctly?
  • Is your card backed by Visa, MasterCard, Discover or American Express?
  • Is your card set up to make payments in U.S. Dollars?
  • Have you exceeded your credit limit?

If none of these questions explain the error or decline message that you received, please call the phone number on the back of your card to request additional information. Then, you can either re-enter your card information or use another card.